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- The Contact Center Quality Analyst Specialist is responsible for monitoring and auditing Contact Center Specialists regarding contact center performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Contact Center and/or supervisors to diagnose issues. Responsible for identifying and recommending coaching opportunities for Supervisor, Contact Center and documents and recommends process changes identified. Reports regularly on call performance of the Contact Center department.
- The Manager, Front End, will assist the Supervisor, Front End, with the execution of daily operations. They will work along with the Supervisor in planning and organizing team objectives and goals. Delegating tasks and responsibilities to team members, monitoring team performance and providing feedback. They will also be the main contact of our US Leaders regarding any concerns in the Front End Tasks.
- Ventra Health, a leading business solutions provider for facility-based physicians, is seeking a dedicated Business Analyst professional specializing in AI & Automation to join our dynamic team. This role focuses on leveraging AI and UiPath to optimize business processes through automation. The ideal candidate will possess a strong analytical mindset, a keen eye for detail, and the ability to ensure quality across automation initiatives. You will work closely with stakeholders to gather requirements, design automation solutions, and validate their efficacy in enhancing operational efficiency.
What you will be doing:
- In this role,...
- We are seeking a detail-oriented and technically proficient Data Analyst – Implementations to join our growing healthcare technology team. This role is instrumental in integrating various healthcare datasets from external sources into our proprietary billing system to support and enhance Revenue Cycle Management (RCM) workflows. The ideal candidate will analyze incoming data samples, map them to our standard internal data specifications, and develop robust, maintainable data parsers using multiple programming languages. A strong understanding of the U.S. healthcare ecosystem, especially in revenue cycle processes, is highly desirable.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- We are currently seeking a skilled and experienced individual to lead our Medical Coding team as a US Healthcare Medical Manager, Coding. This role requires a deep understanding of medical coding practices, regulations, and industry standards within the US healthcare system. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a commitment to maintaining high standards of accuracy and compliance.
- We are seeking a Snowflake Data Engineer to join our Data & Analytics team. This role involves designing, implementing, and optimizing Snowflake-based data solutions. The ideal candidate will have proven, hands-on data engineering expertise in Snowflake, cloud data platforms, ETL/ELT processes, and Medallion data architecture best practices. The data engineer role has a day-to-day focus on implementation, performance optimization and scalability. This is a tactical role requiring independent data analysis and data discovery to understand our existing source systems, fact and dimension data models, and implement an enterprise data warehouse solution in Snowflake. This role will take direction from the Lead Snowflake...
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Provider Education Support position reviews provider documentation on an ongoing basis and provides feedback for practitioners on areas to improve
- We are seeking an experienced Lead Snowflake Data Engineer to join our Data & Analytics team. This role involves designing, implementing, and optimizing Snowflake-based data solutions while providing strategic direction and leadership to a team of junior and mid-level data engineers. The ideal candidate will have deep expertise in Snowflake, cloud data platforms, ETL/ELT processes, and Medallion data architecture best practices. The lead data engineer role has a strong focus on performance optimization, security, scalability, and Snowflake credit control and management. This is a tactical role requiring independent in-depth data analysis and data discovery to understand our existing source systems, fact and dimension...
- Ventra Health, a leading business solutions provider for facility-based physicians, is seeking a dedicated .NET Core Developer to join our dynamic and innovative team, where we are transforming the Healthcare Revenue Cycle landscape through cutting-edge technology and forward-thinking solutions. We are looking for a talented .NET Core Developer with a passion for building scalable microservices and leveraging the power of Azure to help drive our mission forward.
- As a .NET Core Developer, you will play a pivotal role in designing, developing, and...
- We are seeking a Process Optimization Specialist to drive operational excellence within our Revenue Cycle Management (RCM) organization. This role focuses on identifying, analyzing, and implementing process improvements to enhance efficiency, reduce costs, and improve overall performance. The ideal candidate will possess a strong analytical mindset, a collaborative approach, and a passion for continuous improvement.
- The Senior Quality Assurance Engineer will bring comprehensive quality testing expertise to a growing and innovative organization, designing and documenting testing scenarios, creating test plans, and reviewing quality specifications and technical design for both existing and new analytics products. The Sr. QA Engineer will be an integral part of our growing analytics product team, working with new technology in both manual and automation testing environments.
- The Sr. Quality Assurance Engineer will design testing procedures to ensure our analytics meets established quality standards using best practices and industry standard practices. Develops and writes testing scripts to ensure our analytics...
- Ventra Health, a leading business solutions provider for facility-based physicians, is seeking a dedicated Business Analyst professional specializing in AI & Automation to join our dynamic team. This role focuses on leveraging AI and UiPath to optimize business processes through automation. The ideal candidate will possess a strong analytical mindset, a keen eye for detail, and the ability to ensure quality across automation initiatives. You will work closely with stakeholders to gather requirements, design automation solutions, and validate their efficacy in enhancing operational efficiency.
What you will be doing:
- In this role,...
- The Supervisor, Labor Relations, is responsible for assisting with the proper implementation of all labor disputes of employees based on acceptable company standards, and employee engagements.
- As an IT Network & IT Infrastructure, you will play a crucial role in managing and optimizing our organization's IT infrastructure for Coimbatore. You will be responsible for overseeing the implementation, maintenance, and enhancement of the Coimbatore network systems. This position involves working closely with internal teams, providing support, and coordinating with vendors to ensure seamless operations.
- We are seeking a knowledgeable and experienced individual to join our team as a Medical Coding Trainer. The ideal candidate will have a deep understanding of medical coding principles, particularly within the context of the US healthcare system. This role involves developing and delivering training programs to equip medical coding professionals with the necessary skills and knowledge to excel in their roles.
