- The Coding Specialist is responsible for reviewing documents pertaining to anesthesia encounters to identify all procedures and diagnosis. The Coding Specialist must ensure the encounters have been coded correctly based on documents received. The Coding Specialist must ensure encounters are coded using the most current coding guidelines. The coding auditor should be able to communicate and recognize inadequate or incorrect documentation so that all coding is completed compliantly.
- The Manager, Customer Service is responsible for the for the daily operations of the Customer Service Call Center
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Provider Enrollment Specialist works in conjunction with the Manager, Provider Enrollment to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website.
- We are seeking a highly organized and motivated professional to fulfill the role of Workforce Management Administrator for our Contact Center. The ideal candidate should be focused on improving productivity, reducing labor costs, and improving customer service. The Workforce Management Administrator will work closely with the Contact Center’s leadership team to help identify and correct issues as they arise. This professional will be responsible for all WFM tasks and supporting the business by identifying key insights relating to the Contact Center. Key responsibilities will include attendance and scheduling functions, monitoring real-time schedule adherence, and preparing and distributing reports.
- The Customer Service Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Manager, Payment Posting will be responsible for overseeing all payment posting teams. They will be accountable for obtaining department objectives by planning and evaluating department volumes and KPI. This job will play an intricate role in providing feedback and data driven results to senior management, as well as planning the future strategy of the Payment Posting department.
- The Business Intelligence Architect is responsible for expanding Ventra’s use of data as a strategic enabler of corporate goals and objectives. The architect acts as the primary advocate of data governance and data management best practices to ensure all data is defined and used consistently across all lines of business. This individual also acts as the primary advocate of data modeling methodologies best practices, by strategically reviewing and creating data models for enterprise-level applications and systems.
- They will work collaboratively with both the Emergency Medicine and Anesthesia business areas to understand Ventra’s data and reporting needs. They will design and implement a...
- The Trainer, Service Delivery at Ventra plays a vital role in onboarding new Ventra colleagues and educating our service delivery teams on processes required to serve our clients. The Trainer is responsible for delivering and assisting with the training programs that will improve the effectiveness and success of our colleagues. The Trainer will conduct regular training activities for new and existing colleagues to ensure ongoing excellence in our service delivery.
- Do you thrive on building efficient, accurate billing processes? Are you a detail-oriented problem-solver with a knack for scripting and automation? If so, then we want you on our team! We are seeking a talented Technology Implementation Developer to join our growing team. In this role, you will play a key part in developing and maintaining the technical foundation for our billing workflow. You'll utilize your scripting skills and process expertise to streamline operations and ensure flawless billing for our clients.
- The Business Intelligence Developer creates, maintains, and enhances BI and analytics systems.
- The Data Analyst partners with Revenue Cycle Manager to extract financial data from various accounting and information systems and performs financial analysis and reporting of data. This position is responsible for preparing yearly revenue budgeting, proactively solving client issues, being knowledgeable on healthcare hot topics, and generating monthly client reporting.
- The Desktop Support Specialist will serve as the initial, and escalation, point of contact for telephone and email inquiries for the company’s software applications, hardware, printers, video conference, and remote technologies. The position will provide onsite and remote system and application support to users on a regular basis and occasional after-hours and emergency requests.
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
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Responsible for the smooth and efficient operation of the workflows associated with Accounts Receivable.
- As a Pre-Bill Quality Assurance (QA) Specialist, you will play a crucial role in ensuring the accuracy and integrity of patient demographic data and charge entry within the healthcare system. Your responsibilities will include meticulous data entry, thorough quality assurance checks, and adherence to regulatory standards to support the efficiency and reliability of healthcare billing processes.
- As a Collection Turnover QA Specialist, your role is pivotal in ensuring the accuracy, efficiency, and compliance of collection turnover processes within the healthcare revenue cycle. You will play a critical role in conducting quality assurance checks, analyzing turnover trends, and implementing strategies to optimize collection turnover and maximize revenue recovery for healthcare services provided.
- The Customer Service Quality Analyst Specialist is responsible for monitoring and auditing Customer Service Specialists regarding customer service performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Customer Service and/or supervisors to diagnose issues. Responsible for identifying and recommending coaching opportunities for Supervisor, Call Center and documents and recommends process changes identified. Reports regularly on call performance of the CSS department.
- The Customer Service Quality Analyst Specialist is responsible for monitoring and auditing Customer Service Specialists regarding customer service performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Customer Service and/or supervisors to diagnose issues. Responsible for identifying and recommending coaching opportunities for Supervisor, Call Center and documents and recommends process changes identified. Reports regularly on call performance of the CSS department.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Supervisor, Provider Enrollment is responsible for assisting with the day-to-day activities of the Provider Enrollment Department, act as the first line leader to staff, and contributes to the development of processes and procedures. Monitor the quantity and accuracy of activities performed by subordinate staff. Development of work plans, develop and maintain performance standards associated with various functions. Expert knowledge and independent application of state and federal regulations governing healthcare. A high degree of applied knowledge of provider enrollment nuances. Staff training and assisting staff to resolve complex provider enrollment issues. Perform deep-dive audits of specific accounts, payers, or the work performed by an...
- The Provider Enrollment Specialist works in conjunction with the Manager, Provider Enrollment to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website.
- As a Supervisor, Payment Posting Quality Assurance, your role encompasses overseeing a team responsible for maintaining the accuracy and efficiency of cash posting and credit processes within a healthcare organization's revenue cycle management.
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
- As a Supervisor, Payment Posting Quality Assurance, your role encompasses overseeing a team responsible for maintaining the accuracy and efficiency of cash posting and credit processes within a healthcare organization's revenue cycle management.
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
- We are seeking a dedicated and experienced Healthcare RCM Supervisor, Collection Turnover, to oversee our collection turnover department. The ideal candidate will possess strong leadership skills, a comprehensive understanding of healthcare revenue cycle management, and a proven track record of optimizing Collection processes. The Supervisor will be responsible for managing a team of Collection Turnover specialists, ensuring timely and accurate analysis of Self Pay accounts.
- The Collection Turnover Specialist is primarily responsible for analyzing Self Pay accounts. The Collection Turnover Specialist is responsible for reviewing self-pay accounts to ensure they are paid according to client guidelines, and if not, they follow the client’s protocol to have the accounts sent to collections. Complies with all applicable laws regarding billing and collection standards.
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Responsible for overseeing the day-to-day activities of the Clean Claims department, including the outsourcing vendors
- The Customer Service Supervisor is responsible for the for supervising the daily operations of the Customer Service Department
- The Customer Service Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Customer Service Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Supervisor, Pre-Bill should have strong knowledge of US Healthcare insurance and have expertise in correcting eligibility denials using different insurance portals. This role includes guiding the team on their daily work and monitoring employee performance to ensure maximum productivity and accuracy.
- The Intake Operations Specialist is responsible for daily file transfers for the Front End to include Patient Logs, Patient Demographics, and Patient Medical Records. Operator will also troubleshoot and analyze current procedures to further enhance the daily operations.
- The Medical Billing Specialists are responsible for organizing and maintaining patient health information. They sort and maintain patient medical data and history of treatment for various uses such as insurance reimbursement and inclusion in databases and registries. Medical Billing Specialists ensure health information is accessible but also secure from unnecessary access.
- The Bank Reconciliation Specialist will be responsible for creating a client deposit by scanning checks to the client’s bank and organizing resulting deposits with all checks and EOBs into a package to be scanned for the posting team.
- The Coding Specialist is responsible for reviewing documents pertaining to anesthesia encounters to identify all procedures and diagnosis. The Coding Specialist must ensure the encounters have been coded correctly based on documents received. The Coding Specialist must ensure encounters are coded using the most current coding guidelines. The coding auditor should be able to communicate and recognize inadequate or incorrect documentation so that all coding is completed compliantly.
- The HR (Human Resources) Generalist plays a pivotal role in facilitating seamless HR onboarding and managing HRIS tasks. Central to this position is the provision of exceptional support to both new hires and existing colleagues, ensuring a streamlined and efficient experience across Ventra.
Job Summary:
- Work Shift: Monday - Friday
- The Medical Billing Specialists are responsible for organizing and maintaining patient health information. They sort and maintain patient medical data and history of treatment for various uses such as insurance reimbursement and inclusion in databases and registries. Medical Billing Specialists ensure health information is accessible but also secure from unnecessary access.
- The Manager, Compliance will enhance Ventra’s compliance program and will be responsible for providing oversight and support of Ventra’s compliance policies, procedures, training programs and controls to help ensure the company’s compliance with applicable laws and regulations.
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
- The Coding QA Specialist is responsible for managing Optum 360/Alife accuracy and quality. This person would be analyzing and researching the function and performance of the CAC system and would be responsible for looking at the documentation of reports to help capture issues to help
Job Summary
We are seeking a skilled Desktop Support Engineer to join our team with responsibilities encompassing site-wide desktop and laptop support, patch management, asset management, user account management, access control for SharePoint, and providing technical assistance to end-users. The ideal candidate will possess a blend of technical expertise, problem-solving skills, and strong communication abilities.
- The Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Specialists are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
- As an IT Network & IT Infrastructure, you will play a crucial role in managing and optimizing our organization's IT infrastructure for Coimbatore. You will be responsible for overseeing the implementation, maintenance, and enhancement of the Coimbatore network systems. This position involves working closely with internal teams, providing support, and coordinating with vendors to ensure seamless operations.
- The Coding QA Specialist is responsible for reviewing documents pertaining to emergency medicine and hospitalist encounters to identify all procedures and diagnosis. The Coding QA Specialist must ensure the encounters have been coded correctly based on documents received and must ensure encounters are coded using the most current coding guidelines. The Coding QA Specialist should be able to communicate and recognize inadequate or incorrect documentation so that all coding is completed compliantly.
- The Charge Processing Specialist will work to ensure non-post queues are monitored, and patient demographic information is correct. This position will also monitor AIMS to ensure no issues occur with demographic data.
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The Charge Entry Specialist is responsible for the inputting and verification of data, correction of erroneous data and submission.
- The Supervisor, Provider Enrollment is responsible for assisting with the day-to-day activities of the Provider Enrollment Department, act as the first line leader to staff, and contributes to the development of processes and procedures. Monitor the quantity and accuracy of activities performed by subordinate staff. Development of work plans, develop and maintain performance standards associated with various functions. Expert knowledge and independent application of state and federal regulations governing healthcare. A high degree of applied knowledge of provider enrollment nuances. Staff training and assisting staff to resolve complex provider enrollment issues. Perform deep-dive audits of specific accounts, payers, or the work performed by an...
