- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country.
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
- As a US Healthcare Provider Enrollment Quality Assurance Specialist, you will be responsible for ensuring the accuracy, completeness, and compliance of provider enrollment processes within a healthcare organization. You will play a critical role in maintaining high standards of quality and efficiency in provider enrollment activities to support the organization's revenue cycle management.
- As a Pre-Bill Quality Assurance (QA) Specialist, you will play a crucial role in ensuring the accuracy and integrity of patient demographic data and charge entry within the healthcare system. Your responsibilities will include meticulous data entry, thorough quality assurance checks, and adherence to regulatory standards to support the efficiency and reliability of healthcare billing processes.
- The Supervisor, Pre-Bill should have strong knowledge of US Healthcare insurance and have expertise in correcting eligibility denials using different insurance portals. This role includes guiding the team on their daily work and monitoring employee performance to ensure maximum productivity and accuracy.
- The Pre-Bill Specialist is responsible for the first steps in the billing process. The Pre-Bill Specialists are assigned a set of edits, and they are responsible for ensuring that all claims are released to the payors and move through the front-end workflow within Ventra’s set standards. The Pre-Bill Specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to our providers throughout the country.
- The Intake Specialist is primarily responsible for entering and maintaining insurance and patient demographic information accurately, through research and follow up, at the individual encounter level. At the Intake Coordinator II level, this is amplified to include maintaining insurance at the system level and performing cross walking functions.
- As a Pre-Bill Quality Assurance (QA) Specialist, you will play a crucial role in ensuring the accuracy and integrity of patient demographic data and charge entry within the healthcare system. Your responsibilities will include meticulous data entry, thorough quality assurance checks, and adherence to regulatory standards to support the efficiency and reliability of healthcare billing processes.
- The Supervisor, Pre-Bill should have strong knowledge of US Healthcare insurance and have expertise in correcting eligibility denials using different insurance portals. This role includes guiding the team on their daily work and monitoring employee performance to ensure maximum productivity and accuracy.
- The Pre-Bill Specialist is responsible for the first steps in the billing process. The Pre-Bill Specialists are assigned a set of edits, and they are responsible for ensuring that all claims are released to the payors and move through the front-end workflow within Ventra’s set standards. The Pre-Bill Specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to our providers throughout the country.
- The Correspondence Quality Assurance (QA) Specialist has expertise in conducting audits to identify areas for improvement and implementing quality improvement initiatives in Correspondence processes.
- The Supervisor, Correspondence will be responsible for the Correspondence Department. The Supervisor, Correspondence must be available on a day-to-day basis to answer questions from Correspondence Specialists, take higher level account issues, and educate their team members on new company policies and changes to existing policies. The Supervisor, Correspondence will continuously mentor and train Correspondence Specialists as well as monitor inventory and keep track of all metrics.
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
- The Contact Center Quality Analyst Specialist is responsible for monitoring and auditing Contact Center Specialists regarding contact center performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Contact Center and/or supervisors to diagnose issues. Responsible for identifying and recommending coaching opportunities for Supervisor, Contact Center and documents and recommends process changes identified. Reports regularly on call performance of the Contact Center department.
- The Chart Research QA Specialist is responsible for reviewing medical files to ensure accuracy and validate that Chart Research Department procedures are followed.
- The Supervisor, Chart Research is primarily responsible for their respective internal departments within Chart Research, ensuring the team is working efficiently and correctly while maintaining schedules, employee relations and continuing to improve the department workflow.
- The Chart Research Specialist is responsible for review of medical records for the necessary documents for proper indexing.
- The Chart Research QA Specialist is responsible for reviewing medical files to ensure accuracy and validate that Chart Research Department procedures are followed.
- The Supervisor, Chart Research is primarily responsible for their respective internal departments within Chart Research, ensuring the team is working efficiently and correctly while maintaining schedules, employee relations and continuing to improve the department workflow.
- The Chart Research Specialist is responsible for review of medical records for the necessary documents for proper indexing.
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country.
- The Supervisor, Contact Center is responsible for the for supervising the daily operations of the Contact Center Department.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- As a US Healthcare Provider Enrollment Quality Assurance Specialist, you will be responsible for ensuring the accuracy, completeness, and compliance of provider enrollment processes within a healthcare organization. You will play a critical role in maintaining high standards of quality and efficiency in provider enrollment activities to support the organization's revenue cycle management.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Manager, Provider Enrollment is primarily responsible for overseeing the Provider Enrollment Department.
- The Supervisor, Provider Enrollment is responsible for assisting with the day-to-day activities of the Provider Enrollment Department, act as the first line leader to staff, and contributes to the development of processes and procedures. Monitor the quantity and accuracy of activities performed by subordinate staff. Development of work plans, develop and maintain performance standards associated with various functions. Expert knowledge and independent application of state and federal regulations governing healthcare. A high degree of applied knowledge of provider enrollment nuances. Staff training and assisting staff to resolve complex provider enrollment issues. Perform deep-dive audits of specific accounts, payers, or the work performed by an...
- The Trainer, Service Delivery at Ventra plays a vital role in onboarding new Ventra colleagues and educating our service delivery teams on processes required to serve our clients. The Trainer is responsible for delivering and assisting with the training programs that will improve the effectiveness and success of our colleagues. The Trainer will conduct regular training activities for new and existing colleagues to ensure ongoing excellence in our service delivery.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Quality Analyst (QA), Implementations will play a critical role in the client onboarding and implementations team, focusing on ensuring the accuracy, consistency, and completeness of healthcare data integrations and billing system configurations. This position involves performing rigorous QA checks on data feeds received from various healthcare facilities—including patient demographics, medical records, and provider schedules—in multiple formats, as well as validating billing system setup for new clients. The ideal candidate will possess a strong understanding of the US healthcare domain and revenue cycle management (RCM) processes, with an emphasis on data integrity and system quality assurance.
- The Business Systems Analyst will be responsible for configuring and optimizing internal billing systems that support key revenue cycle management (RCM) workflows. This role demands a strong foundation in US healthcare operations, including provider enrollment, payer contracting, government insurance programs (Medicaid and Medicare), and system rules configuration. The analyst will serve as a subject matter expert (SME) in translating business requirements into system configurations and ensuring billing platforms align with regulatory and operational needs. Success in this role requires both technical aptitude and deep healthcare domain knowledge, along with the ability to collaborate effectively with...
- The Team Lead, Provider Enrollment plays a key leadership role in the Provider Enrollment department, acting as a mentor, subject matter expert, and operational resource for a team of enrollment specialists. This role supports the Supervisor and Manager by overseeing daily workflows, resolving escalated issues, and ensuring enrollment tasks are completed accurately and in a timely manner. The Team Lead works collaboratively across internal teams and with external payers to support efficient provider onboarding and compliance with payer requirements.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Supervisor, Pre-Bill should have strong knowledge of US Healthcare insurance and have expertise in correcting eligibility denials using different insurance portals. This role includes guiding the team on their daily work and monitoring employee performance to ensure maximum productivity and accuracy.
- We are looking for an experienced API Test Engineer to join our quality assurance team.
- As an API Tester, you will be responsible for ensuring the functionality, reliability, and performance of application programming interfaces (APIs) used in our software products.
- You will work closely with developers, product managers, and business stakeholders to validate the design and functionality of APIs and ensure they meet the required specifications.
As a Supervisor, Technology Services – Network & IT Infrastructure, you will be responsible for managing the design, implementation, and maintenance of the organization’s IT infrastructure, with a focus on network systems, security, and cloud services. You will lead a team of 3–4 IT professionals, providing technical oversight and hands-on
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
