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- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist Bilingual role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Manager, Client Success is a liaison between Ventra Health and clients in terms of communication and information exchange; manage all aspects of the clients’ account to maximize collections, provide contracted management services, where applicable, and minimize problems. Works directly with a variety of stakeholders, including patients, doctors, owners, practice managers, administrators, and more to resolve escalated issues
- The Trainer, Service Delivery at Ventra plays a vital role in onboarding new Ventra colleagues and educating our service delivery teams on processes required to serve our clients. The Trainer is responsible for delivering and assisting with the training programs that will improve the effectiveness and success of our colleagues. The Trainer will conduct regular training activities for new and existing colleagues to ensure ongoing excellence in our service delivery.
- Ventra Health, a leading business solutions provider for facility-based physicians, is seeking a dedicated Business Analyst professional specializing in AI & Automation to join our dynamic team. This role focuses on leveraging AI and UiPath to optimize business processes through automation. The ideal candidate will possess a strong analytical mindset, a keen eye for detail, and the ability to ensure quality across automation initiatives. You will work closely with stakeholders to gather requirements, design automation solutions, and validate their efficacy in enhancing operational efficiency.
What you will be doing:
- In this role,...
- Ventra Health, a leading business solutions provider for facility-based physicians, is seeking a dedicated Business Analyst professional specializing in AI & Automation to join our dynamic team. This role focuses on leveraging AI and UiPath to optimize business processes through automation. The ideal candidate will possess a strong analytical mindset, a keen eye for detail, and the ability to ensure quality across automation initiatives. You will work closely with stakeholders to gather requirements, design automation solutions, and validate their efficacy in enhancing operational efficiency.
What you will be doing:
- In this role,...
- Ventra Health, a leading business solutions provider for facility-based physicians, is seeking a dedicated Business Analyst professional specializing in AI & Automation to join our dynamic team. This role focuses on leveraging AI and UiPath to optimize business processes through automation. The ideal candidate will possess a strong analytical mindset, a keen eye for detail, and the ability to ensure quality across automation initiatives. You will work closely with stakeholders to gather requirements, design automation solutions, and validate their efficacy in enhancing operational efficiency.
What you will be doing:
- In this role,...
- The Assistant Manager, Talent Acquisition (TA), plays a pivotal role in Ventra’s growth by effectively sourcing, attracting, and selecting top-tier talent for Technology & Data department, Business Support, and Service Delivery leadership positions. The Assistant Manager, TA will support the Talent Acquisition team in all aspects from job requisition to candidate onboarding. The Assistant Manager, TA will collaborate closely with hiring managers, HR partners, and candidates to ensure a smooth and efficient recruitment process.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- The Digital Marketing Specialist will support the overall digital strategy and execution of Social, SEM, Display, Mobile, and email marketing ensuring that all are integrated effectively with HubSpot and the Ventra Health website. As a key member of the Ventra Health Growth team and partnering closely with the Digital Marketing Manager and the rest of the Marketing Team, this individual will assist in upholding shared standards, scaling our digital efforts, and ensuring that the Ventra brand is properly represented in the market.
- The shift will be 3 PM – 12 AM IST.
- The Business Analyst, Implementations will work closely with both client IT teams and internal technical teams to acquire, configure, and integrate healthcare data for revenue cycle management projects. This role involves data mapping, building data parsers, and ensuring internal systems are customized to meet client requirements. The ideal candidate will bridge functional and technical needs, ensuring seamless data flow and successful project delivery.
- We are seeking a driven and experienced Director, Technology Services to lead our team in the successful execution of new onboarding. As a key member of our leadership team, you will be responsible for overseeing all aspects of the implementation process, from client onboarding to project completion. You will play a pivotal role in ensuring smooth transitions for new clients and expansion of existing clients, while fostering a collaborative and supportive environment for your team.
- The Assistant Manager, Revenue Cycle Quality Assurance, will support the Quality Manager in overseeing the quality assurance processes within the revenue cycle management department. This role is pivotal in ensuring that all processes are compliant with regulatory standards and optimized for efficiency and accuracy. The Assistant Manager will collaborate with various teams to identify areas for improvement, implement quality control measures, and provide training to enhance overall performance.
- The Administrator Assistant will provide support to managers, other employees, and office visitors by handling a wide range of administrative and office support activities for the department and/or managers and supervisors to ensure that all interactions between the organization and others are positive and productive.
- The Associate Director, Cash Management is responsible for overseeing and managing the Payment related functions such as payment posting, refunds, credits, reconciliation, month end activities etc. This role is critical in ensuring timely and accurate maintenance of patient accounts, ensuring transactions are posted in a timely manner and turnaround times for various activities are strictly adhered to.
- Located either at our Chennai, Hyderabad, or Coimbatore Service Delivery Centers (SDC). If not located at the colleague SDC then monthly travel is required.
- The Associate Director, Account Receivable will oversee the management and optimization of Account Receivables, ensuring, efficient collections, and compliance with healthcare regulations. This role will collaborate with cross-functional teams to drive revenue growth and enhance operational efficiencies.
- Located either at our Chennai, Hyderabad, or Coimbatore Service Delivery Centers (SDC). If not located at the colleague SDC then monthly travel is required.
- The Coding Denial Specialist responsibilities include working assigned claim edits and rejection work ques, Responsible for the timely investigation and resolution of health plan denials to determine appropriate action and provide resolution.
- The Supervisor, Process Audit plays a crucial role in ensuring the accuracy and compliance of medical coding processes within a healthcare organization. This position involves overseeing and leading a team of medical coders, conducting quality assurance audits, providing feedback, and implementing improvement strategies to enhance coding accuracy and efficiency.
- The Supervisor, Labor Relations, is responsible for assisting with the proper implementation of all labor disputes of employees based on acceptable company standards, and employee engagements.
- The Provider Education Support is responsible for generating reports and, when instructed, identifying changes in coding and documentation trends. Under the guidance of the Director, Provider Education, the Provider Education Support will evaluate medical records for documentation deficiencies and potential missed charges. Findings will be recorded, tracked, and reported to the Director or Senior Education Specialist. This is not a client or patient-facing/interacting position.
- The Manager, Contact Center is responsible for the for the daily operations of the Contact Call Center.
- We are seeking a knowledgeable and experienced individual to join our team as a Medical Coding Trainer. The ideal candidate will have a deep understanding of medical coding principles, particularly within the context of the US healthcare system. This role involves developing and delivering training programs to equip medical coding professionals with the necessary skills and knowledge to excel in their roles.
- We are seeking a knowledgeable and experienced individual to join our team as a Cash Management Trainer. The ideal candidate will have a deep understanding of monetary intake principles, particularly within the context of the US healthcare system and revenue cycle management. This role involves developing and delivering training programs to equip payment posting specialists, refunds and credits specialists, and bank reconciliation specialists with the necessary skills and knowledge to excel in their roles.
- The Customer Service Quality Analyst Specialist is responsible for monitoring and auditing Customer Service Specialists regarding customer service performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Customer Service and/or supervisors to diagnose issues. Responsible for identifying and recommending coaching opportunities for Supervisor, Call Center and documents and recommends process changes identified. Reports regularly on call performance of the CSS department.
- The Customer Service Quality Analyst Specialist is responsible for monitoring and auditing Customer Service Specialists regarding customer service performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Customer Service and/or supervisors to diagnose issues. Responsible for identifying and recommending coaching opportunities for Supervisor, Call Center and documents and recommends process changes identified. Reports regularly on call performance of the CSS department.
- We are seeking an experienced Senior Software Developer with a high-level knowledge of C# and SQL to provide development and design expertise as well as technical support, troubleshooting assistance and development for our production systems. The successful candidate will be responsible for monitoring, diagnosing, and resolving issues in our production environments to ensure smooth and efficient operations.
- The Company Nurse is a qualified Occupational Health Personnel who provides occupational health services to colleagues, responsible for developing and implementing health and safety programs, assessing health risks, in addition to the prevention and treatment of illness or injury.
- The Company Nurse should promote good health among colleagues, keeping health records, and maintaining good communication with company management regarding healthcare and safety issues.
