Senior Manager, Product Owner

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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• We are seeking a Senior Product Manager to lead the vision, strategy, and execution of an enterprise analytics product built on Microsoft Power BI with Snowflake as the underlying data warehouse. 

• This role requires deep expertise in US Healthcare Revenue Cycle Management (RCM), strong product leadership capabilities, and hands-on experience serving as a Scrum Master in Agile environments.  

• You will work closely with business stakeholders, data engineering teams, BI developers, and healthcare operations leaders to deliver high-impact analytics solutions that drive revenue optimization, compliance, and operational efficiency. 

Product Strategy & Vision 

• Define and own the product vision, roadmap, and value proposition for Ventra’s Power BI analytics platform. 

• Translate US Healthcare RCM business needs into scalable analytics solutions. 

• Drive product strategy across claims, billing, coding, AR, denial management, and payer analytics. 

• Align product roadmap with business growth, compliance requirements, and operational KPIs. 

• Evaluate product performance, define success metrics, and iterate based on user feedback and data usage patterns. 

• Champion a data product mindset across the organization, promoting the value of clean, actionable data   and bridge with the product vision: 

• Drive the product lifecycle from inception to delivery, ensuring that key milestones are met timely. 

Healthcare RCM Domain Leadership (Mandatory) 

• Serve as the SME for US Healthcare Revenue Cycle workflows including: 

• Patient registration & eligibility 

• Charge capture 

• Coding (ICD-10, CPT) 

• Claims submission & adjudication 

• Denials & appeals 

• Accounts receivable & collections 

• Define KPIs such as: 

• Days in AR 

• Clean Claim Rate 

• Net Collection Rate 

• Denial Rate 

• First Pass Resolution 

• Ensure compliance with HIPAA and payer-specific reporting requirements. 

• Partner with revenue cycle leaders and healthcare executives to define reporting needs. 

Product Execution & Delivery 

• Own backlog management, prioritization, and release planning, preferably using Azure DevOps 

• Write clear user stories, acceptance criteria, and business requirements using Confluence 

• Collaborate with data engineers building pipelines into Snowflake. 

• Ensure semantic models, measures, and dashboards in Power BI align with business rules. 

• Drive UAT cycles and ensure business sign-off. 

• Mentor product analysts and product owners and drive adoption of product best practices. 

Scrum Master Responsibilities 

• Facilitate sprint planning, daily standups, retrospectives, and sprint reviews. 

• Remove blockers and enable cross-functional team productivity. 

• Track velocity, burndown, and release milestones. 

• Promote Agile best practices and continuous improvement. 

• Act as a servant leader while maintaining delivery accountability. 

Data & Analytics Governance 

• Ensure data integrity, validation, and reconciliation across Snowflake and Power BI. 

• Define data definitions, data mapping, metric standardization, and governance policies. 

• Collaborate with security teams to implement role-based access and HIPAA-compliant reporting. 

Stakeholder & Executive Communication 

• Provide executive-level reporting on product performance and roadmap progress. 

• Present dashboards and analytics insights to healthcare operations leadership. 

• Drive adoption strategy and user enablement initiatives. 

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (Master’s preferred). 

• 8+ years of Product Management experience. 

• 3+ years managing data or analytics products. 

• Strong hands-on experience with Microsoft Power BI. 

• Experience working with cloud data warehouses such as Snowflake. 

• Proven experience as a Scrum Master in Agile delivery environments. 

• Deep, hands-on expertise in US Healthcare Revenue Cycle Management (RCM) (mandatory). 

• Strong understanding of healthcare payer-provider workflows. 

• Experience working with cross-functional technical teams (Data Engineering, BI, QA). 

• Knowledge of cloud data warehouse environments such as Snowflake. 

• Strong data skills : Querying using T-SQL and data handling & manipulating large data sets using Excel. & Python 

Preferred Qualifications 

• Experience in healthcare analytics product companies. 

• Familiarity with EHR/PM systems (Epic, Cerner, Athenahealth, etc.). 

• Strong SQL knowledge. 

• Experience with healthcare data standards (HL7, X12 837/835). 

• CSM, SAFe, or equivalent Agile certification. 

• MBA or healthcare-focused advanced degree (preferred). 

Key Competencies 

• Strategic thinking with the ability to align data product initiatives to business outcomes. 

• Ability to bridge healthcare operations and technical analytics teams. 

• Executive presence and stakeholder management. 

• Data-driven decision-making. 

• Excellent written and verbal communication skills. 

• Ability to manage ambiguity in fast-paced healthcare environments.. 

• Strong oral, written, and interpersonal communication skills. 

• Strong time management and organizational skills. 

• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills. 

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

Ventra Health Values: 

• Excellence:  

Encourage and promote excellence in partnering with and delivering results to our clients. 

• Accountability:  

Accept responsibility for achievement of objectives and key results and be answerable for outcomes. 

• Teamwork:  

Embrace the power of one team to create and deliver value to clients by delivering consistent outcomes. 

• Growth:  

Provide consistent opportunities for colleagues to expand their capabilities & knowledge. 

• Transparency:  

Openly share ideas and information to promote trust, increase engagement and gain new perspectives. 

• Inclusiveness & Diversity:  

Embrace and celebrate diversity and promote an environment of inclusiveness. 

• Recognition:  

Acknowledge, embrace and celebrate colleague contributions that align with the company vision. 

• Compliance:  

Ensure enterprise-wide adherence to regulatory requirements, ethical standards, and best practices  

Authority:  

This position does not have the authority; neither express nor implied, to legally bind the Ventra Health to any contract or other legal obligation without written delegation by an officer of the Ventra Health. 

Attendance:  

Colleague must have the ability to comply with Ventra Health's attendance policy documented in the Ventra Health Colleague Handbook. “Regular and predictable attendance” as an essential function of the job. 

Physical Requirements and Work Environment: 

The colleague will work in smoke-free office surrounding; noise level is quiet to moderate. 

The qualifications, physical demands and work environment described herein are general in nature and representative of those colleagues will encounter and must meet to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.