Lead Quality Engineer

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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• The Lead Quality Assurance Analyst will provide strategic oversight of the Quality Assurance function across the EM/HM (Emergency Medicine/Hospitalist Management) organization. This individual will be responsible for establishing and advancing the QA strategy, mentoring a team of QA professionals, and driving the design, implementation, and execution of comprehensive testing processes for both existing and emerging products. This role will ensure that all software meets the highest standards of quality and reliability, supporting business goals through robust quality governance and innovation in manual and automated testing environments.
• The Lead Quality Assurance Analyst will collaborate cross-functionally with engineering, product, support, and operations teams to enforce quality practices, mitigate risk, and continuously improve software delivery processes. This role requires a proven lead who can inspire excellence in others, manage change, and align QA practices with evolving business and technology goals.

• Proved mentoring and guidance to the quality assurance team.
• Perform hands on test execution (both manual and automated) for healthcare EDI, ETL Processing, and application functionality.
• Creates detailed, comprehensive, and well-structured test plans and test cases.
• Participate closely with triage support teams to ensure that production system defects are documented, and an appropriate testing plan is established.
• Drive quality and assist in the implementation of company automated test frameworks and solutions within assigned agile team.
• Performs special projects and other duties as assigned.

• Bachelor’s degree in computer science, Information Technology, Data Science, Math, Finance, or a related field, or equivalent training and/or experience.
• Minimum 5 years of experience as a quality assurance engineer, or 2 years’ experience as a lead quality assurance engineer.
• Experience with testing cloud-native systems.
• QA related certifications are highly desirable (CSTE, CSQA, CAST).
• Familiarity with healthcare EDI data formats (i.e., HL7).

• Deep understanding of QA best practices, software development lifecycles, and testing methodologies.
• Proven expertise with test case management tools (e.g., TestRail, HP ALM, Azure DevOps), automated testing frameworks (e.g., Selenium, Cypress, Postman), and performance/load testing tools.
• Advanced proficiency in SQL and database testing, including the ability to analyze and troubleshoot complex data sets.
• Excellent leadership, coaching, and team-building skills.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication skills, capable of conveying complex technical information to stakeholders at all levels.
• Strong problem-solving skills with a proactive, solution-oriented mindset.
• Demonstrated ability to drive cross-functional initiatives and influence without authority.
• High attention to detail with a commitment to delivering high-quality software products.

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

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