Senior Business Analyst

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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We are seeking a Senior Business Analyst to join our Client Onboarding team.
This role leads initiatives to enhance billing system performance and efficiency by analyzing opportunities and supporting the execution of projects that optimize system functionality, automation, and workflow design. The Senior Business Analyst is responsible for identifying opportunities that improve claim processing, reduce denials, and strengthen data integrity across Ventra’s billing systems. The role will also make system updates to support optimization initiatives and corrective actions in partnership with operations and IT teams.

In addition, this position plays a key role in supporting the operational enablement of the Client Onboarding team, ensuring new clients are successfully integrated into Ventra’s systems and processes. The analyst will support data analysis and collection, SOP development, and coordination across teams, along with the creation and management of business cadence reports that track portfolio performance, ticket support metrics, and client survey results. Through this work, the Senior Business Analyst enhances visibility, strengthens standardization, and drives operational excellence across the onboarding lifecycle.

• Complete analysis to define problem size, quantify impact through metrics, and create return-on-investment (ROI) tracking for optimization projects, which may include denials, claim edits, ERA/EFT setup, eligibility validation, and other billing system components, etc.
• Use SQL and other analytical tools to perform data validation, root-cause analysis, and performance measurement related to optimization and onboarding initiatives.
• Perform analysis on claim workflows for denials, rejections, acknowledgments, and payments; identify root causes and recommend fixes.
• Make updates in billing systems to implement optimization initiatives and corrective actions.
• Facilitate requirements gathering for new enhancements, automation, and optimization projects.
• Translate business needs into system requirements and partner with IT to implement and validate changes.
• Partner with stakeholders to prioritize optimization projects that drive efficiency, reduce rework, and improve revenue cycle outcomes.
• Support client onboarding through data collection and analysis, internal coordination, SOP documentation, and post–go-live performance metric reviews.
• Create and maintain business cadence reports tracking portfolio performance, ticket support metrics, and client survey outcomes.
• Conduct ad hoc research and analysis to support leadership with actionable insights and performance reporting.

• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field.
• 5+ years of experience in healthcare revenue cycle management, billing system optimization, or process improvement.
• Strong SQL, Excel, and data analysis experience required.
• Experience with revenue cycle or billing platforms (e.g., MedSuite, Epic, IDX, NextGen, or similar).

• Advanced proficiency in SQL and excel for ad hoc data queries, validation, and analysis.
• Ability to identify root causes and develop actionable recommendations for process and system improvements.
• Excellent problem-solving and critical-thinking skills with a proactive mindset.
• Strong written and verbal communication skills, including the ability to present findings to technical and non-technical audiences.
• Demonstrated ability to manage multiple priorities, coordinate across teams, and adapt to changing business needs.
• High attention to detail and commitment to accuracy, data integrity, and operational excellence.
• Understanding of end-to-end billing workflows and system dependencies.

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

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