Supervisor, Chart Research

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• The Supervisor, Chart Research is primarily responsible for their respective internal departments within Chart Research, ensuring the team is working efficiently and correctly while maintaining schedules, employee relations and continuing to improve the department workflow.

• Supervises and trains assigned staff, conducts performance appraisals, makes employment and discipline recommendations, and coordinates work assignments. Manages HRIS employee schedules: PTO, call outs, timesheet corrections.
• Troubleshoots facilities, follows up and finds innovative ways to allow the team to work more efficiently.
• Ensures close and ongoing communication with the Coding, Front End, IT and Client Success teams.
• Reviews hospitalist medical records and identifies pertinent information.
• Performs special projects and other duties as assigned.

• High School Diploma or GED.
• At least two (2) years of experience in handing patient health information and/or medical records preferred.
• At least six (6) months of supervisory/management/leadership experience preferred.

• Working knowledge of medical terminology, anatomy and physiology, legal aspects of health information.
• Working knowledge of department roles and responsibilities.
• Knowledge of Electronic Medical Records (EMRs) such as Cerner, Meditech, Epic, PICIS.
• Strong supervisory/management skills.
• Strong critical thinking skills.
• Strong organizational skills.
• Strong supervisory/management skills.
• Strong time management skills.
• Strong word processing, spreadsheet, database, and presentation software skills.
• Strong oral, written, and interpersonal communication skills.
• Ability to take initiative and effectively troubleshoot while focusing on innovative solutions.
• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately.
• Ability to remain flexible and work within a collaborative and fast-paced environment.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
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