Manager, Quality Assurance

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• The Manager, Quality Assurance is responsible for auditing internal and external processes, specifically for medical claims and anesthesia procedures, on behalf of an organization. Their goal is to ensure that every medical information entered into the system meets a certain set of standards determined and based on the client’s requirements, ensuring consistent quality work is delivered to the client.

• Review processes and systems on an ongoing basis to comply with the client’s guidelines and to determine where improvements can be made.
• Devise and review specifications for processes.
• Oversee all procedures to ensure that there are no deviations from the quality standards set by the company and the client.  
• Keep accurate documentation and perform statistical analysis by providing employee error percentages for anesthesia procedures encoded in the system.  
• Assess feedback from clients and managers to check whether requirements are met.
• Submit detailed reports to appropriate executives.
• Be on the lookout for opportunities for improvement and develop new efficient procedures.
• Ensure that Supervisor is diligently monitoring the work performance and discipline of the team.

• Bachelors’ Degree or Equivalent.
• One year of experience in handling patient health information especially demographic entry.

• Excellent analytical and problem-solving skills.
• Conscientious and responsible.
• A keen eye for detail and a result driven approach. 
• Good communication skills.
• Excellent organizational and leadership skills.
• In depth understanding of quality control processes.
• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast paced environment.
• Basic use of computer, telephone, internet, copier, fax, and scanner.
• Basic touch 10 key skills.
• Basic Math skills.   
• Understand and comply with company policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

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