Trainer, Accounts Receivable

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• We are seeking a highly skilled and experienced Healthcare Accounts Receivable (AR) Trainer to join our team. The ideal candidate will have a strong background in healthcare revenue cycle management, with expertise in accounts receivable processes. The Healthcare AR Trainer will be responsible for developing and delivering training programs to ensure that our staff are equipped with the necessary knowledge and skills to effectively manage healthcare AR processes.

• Develop comprehensive training programs for healthcare accounts receivable staff, covering topics such as medical billing, claims processing, payment posting, denial management, and revenue cycle best practices.
• Create training materials, including presentations, manuals, and job aids, to support the delivery of training programs.
• Deliver engaging and interactive training sessions to healthcare AR staff, both in-person and virtually, ensuring that content is effectively communicated and understood.
• Assess the training needs of individual staff members and departments, and tailor training programs accordingly.
• Provide ongoing support and coaching to healthcare AR staff, offering guidance and assistance as needed to address challenges and improve performance.
• Stay informed about changes and updates in healthcare regulations, payer policies, and industry trends related to accounts receivable management, and incorporate relevant information into training programs.
• Collaborate with other departments, such as revenue cycle management, billing, and coding, to ensure alignment and consistency in training initiatives.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and adjust as necessary to optimize learning outcomes.
• Keep accurate records of training activities, attendance, and outcomes, and generate reports as needed to track progress and measure success.
• Stay abreast of emerging technologies and tools in healthcare revenue cycle management and explore opportunities to enhance training methodologies and delivery mechanisms.

• Bachelor's degree in any related field.
• Minimum of 5 years of experience in healthcare revenue cycle management, with a focus on accounts receivable.
• Minimum 1-year Proven experience developing and delivering training programs, preferably in a healthcare setting.

• In-depth knowledge of medical billing processes, reimbursement methodologies, and regulatory requirements.
• Strong understanding of healthcare payer policies and claims adjudication processes.
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and understandable manner.
• Effective interpersonal skills, with the ability to build rapport and establish credibility with diverse groups of learners.
• Strong analytical and problem-solving abilities, with a focus on continuous improvement.
• Proficiency in Microsoft Office applications and learning management systems (LMS).
• Certified Professional Coder (CPC) or Certified Revenue Cycle Representative (CRCR) certification is a plus.
• A willingness to travel occasionally for training purposes.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
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Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

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