Assistant Manager, Revenue Cycle

• Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• The Assistant Manager, Quality Assurance - Revenue Cycle Management will support the Quality Manager in overseeing the quality assurance processes within the revenue cycle management department. This role is pivotal in ensuring that all processes are compliant with regulatory standards and optimized for efficiency and accuracy. The Assistant Manager will collaborate with various teams to identify areas for improvement, implement quality control measures, and provide training to enhance overall performance.

Quality Assurance Oversight:

• Assist in developing and implementing quality assurance protocols and standards.
• Monitor and evaluate the effectiveness of quality assurance processes.
• Conduct regular audits to ensure compliance with internal and external regulations.

Process Improvement:

• Identify opportunities for process improvements within revenue cycle management.
• Work with cross-functional teams to develop and implement improvement initiatives.
• Track and report on the progress of process improvement projects.

Team Collaboration and Training:

• Collaborate with department heads and team members to promote a culture of quality.
• Provide training and guidance on quality assurance practices and process improvements.
• Support the Quality Manager in conducting performance reviews and providing feedback.

Data Analysis and Reporting:

• Analyze data to identify trends, root causes of issues, and areas for improvement.
• Prepare detailed reports on quality metrics and process improvement outcomes.
• Present findings and recommendations to senior management.

Regulatory Compliance:

• Ensure all processes comply with relevant regulatory and accreditation standards.
• Keep abreast of changes in regulations and industry best practices.
• Assist in preparing for and responding to audits and inspections.

• Bachelor’s degree.
• Minimum of 8 years of experience in quality assurance, within revenue cycle management.
• Minimum of 2 years of experience as a team leader in Quality assurance.
• Should have worked on end-to-end process.
• Strong understanding of revenue cycle processes and regulatory requirements.
• Excellent analytical and problem-solving skills.
• Proficient in data analysis and reporting tools.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Certification in Quality Management (e.g., Six Sigma, Lean) is a plus.

• Strong organizational and project management skills.
• Detail-oriented with a focus on continuous improvement.
• Ability to manage multiple projects and meet deadlines.
• Strong time management skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Physical Demands:

• Office environment with occasional travel for training and audits.
• Flexible working hours may be required to meet project deadlines.

Equal Employment Opportunity (Applicable only in the US)

Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.

Recruitment Agencies

Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment

Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.

To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.