Senior Director, Revenue Cycle Management

• Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• The Senior Director, Revenue Cycle Management (“Director, RCM”) oversees operational processes, employee and administrative functions related to their specific assigned location. Works closely with management to provide leadership to the team responsible for the revenue cycle services for the company. This position ensures client satisfaction by executing the strategic business plan while leading the team that supports Ventra Health’s clients.

• Oversight and support to ensure appropriate staffing levels and balance of workload for the Accounts Receivables team including Revenue Cycle Managers and Accounts Receivable Specialists.
• Ensures client performance is within or exceeds Ventra Health standard.
• Ensures that accurate and up-to-date instructions surrounding the accounts receivables processes are maintained for each client.
• Leads team of resources that are responsible for the following:
• Maintaining appropriate days in Accounts Receivable (AR).
• Maintaining percent of AR over 120 days.
• Maintaining appropriate percentage with credit balances.
• Maintaining appropriate percentage of accounts sent to collections.
• Drives standardization (“One Ventra Health”) of AR processes including proper documentation, distribution and communication.
• Drives Implementation of follow-up processes with global resources.
• Communicates with Client Services as needed regarding AR performance and payer issues.
• Responsible for creating and maintaining a positive workplace culture to attract and retain revenue cycle talent in assigned service delivery centers.
• Drives implementation of follow-up processes with global resources.
• Champions the “One Ventra Health” model as it relates to changes in the revenue cycle management process.

• Bachelor’s degree or Masters and experience in related field preferred.
• At least (15) years of Payment Posting experience preferred.
• At least (8) years of supervisory/management/leadership experience preferred.
• Effective oral and written communication skills.
• Ability to oversee multiple priorities.

• A minimum of eight years leadership experience in revenue cycle management.
• Strong interpersonal and communication skills including that ability to motivate employees at all levels. Ability to handle multiple priorities and meet deadlines.
• Ability to facilitate a congenial and professional working relationship with coworkers, clients, vendors, hospital administrators, senior level management and other parties that do business with our clients.
• ​Basic knowledge of Outlook, Word, and Excel.

Physical Demands:

• Office environment with occasional travel for training and audits.
• Flexible working hours may be required to meet project deadlines.

Equal Employment Opportunity (Applicable only in the US)

Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.

Recruitment Agencies

Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment

Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.

To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.