Supervisor, Administration

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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• The Supervisor, Administration is responsible for overseeing the daily operations of facility management and employee transportation services within the organization. This role ensures that company infrastructure, workplace services, and transport operations run smoothly, safely, and efficiently. Also, coordinates with internal departments, service vendors, and transport providers to maintain high service standards while controlling operational costs. The position also supervises support staff such as drivers, housekeeping personnel, and facility technicians to ensure proper maintenance of office facilities and reliable transportation for employee.

Transportation Management

• Ensure with team Guest & Employee Cab Arrangements, Emergency Cabs, Airport Transfers, and Hotel/Travel Bookings arrange on time.

Housekeeping Supervision

• HK Attendance, Consumables, Deep Cleaning Follow-ups, and Checklist Reports – Weekly Check
• Supervise Deep Cleaning Execution – Weekly Check

Security Management

• Check security attendance registers and Vendor/visitor Registers – Weekly 

Facility & Equipment Management

• Supervise Coffee Vending Machines (stock & maintenance) – Daily
• Track Plumbing & Chair Maintenance – As per PM Schedule.

Staff Nurse & Wellbeing Room Support

• Ensure Staff Nurse Reporting & Emergency Medicine Checks – Monthly

Admin Reporting & Invoicing

• Verify Invoices as per Daily Reports – Monthly
• Compile and submit MIS Reports for all locations – Monthly

ID and Access Control

• Ensure and cross check the Joined Date with ID Card issue data and Timely Delivery – Weekly
• Audit Access Card activation and deactivation– Audit Conducted and send an email confirmation to the reporting Manager - Monthly

Asset & Space Management

• Manage Seat Utilization report – Weekly

Employee Transportation

• Prepare daily, weekly, and monthly transport reports.
• Handle transport requests, route changes, and special transportation requirements
• Track transport costs and assist in budget control
• Address employee transport complaints or issues promptly.
• Support implementation of emergency and safety procedures
• Employee Transport applications handling for generating the reports and validation the MIS.

Parking and Courier Services

• Addressing Parking Allotments and Issue Resolution
• Support Courier Dispatch and Deliveries (assumed from previous input, not listed in image but relevant).

• Bachelor’s degree in business administration, Facilities Management, or related field.
• 7+ years of experience in administration and facility management, with at least 2 years in a supervisory role.
• Strong organizational, problem-solving, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of workplace safety regulations and facility systems.
• Proficiency in MS Office and facility management software.

Key Competencies

• Leadership & Team Management
• Vendor & Stakeholder Coordination
• Process Improvement & Efficiency
• Workplace Safety & Compliance
• Budgeting & Resource Management

Performance Indicators

• Smooth daily operations with minimal disruptions.
• Cost-effective facility and resource management.
• High employee satisfaction with workplace services.
• Compliance with safety and regulatory standards.
• Timely resolution of administrative and facility issues.

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.