Operations Manager

Job Summary:

• Department Managers assist with the execution of daily operations through staff training, supervision and team building. They work towards the efficiency of the department by supervising the staff and maintaining the quality of the workflow. They oversee the daily operations and strategy of an organization’s department, and work with employees within the department to ensure that the organization meets its goals and objectives. Leadership skills and ability to resolve challenges quickly are common attributes of an effective Department Manager.

• Orient new staff members towards their goals.
• Manage the team by monitoring and evaluating staff performance.
• Provide updates to the Senior Leadership or Management Team within the organization.
• Set strategic long and short-term departmental goals and evaluate outcomes.
• Motivate and inspire staff while facilitating personal growth.
• Ensure high levels of productivity are maintained.
• Guarantee the highest levels of quality are met.
• Communicate job expectations to staff.
• Conduct training and seminars for continued skills improvement.
• Foster a productive working environment.
• Establish adherence to company and industry regulations.
• Report to the night shift at least twice a week whether to meet a client’s request or to train and guide team members while working on new projects.

• Proven work experience as a Department Manager or similar role
• Self-motivated and confident
• Highly organized and diligent
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Results driven